Knowledge Base and FAQ
How to perform the TD Snap Windows Certificate Migration
How to perform the TD Snap Windows Certificate Migration TD Snap Windows Certificate Migration Due to recent changes to the Tobii Dynavox corporate structure, TD Snap for Windows needs to undergo a special, one-time migration step in order to have ...
TD Snap will not start after Certificate Migration 1.21
TD Snap will not start after Certificate Migration 1.21 If after the migration to 1.21 and the TD Snap App starts, but there is a spinning wheel that never stops Do this: If you have access to the Windows operating system. Select the windows settings ...
Why can I receive texts from everyone else except this one?
Why can I receive texts from everyone else except this one? The reason why you are not able to receive texts from some but can receive from others is likely because the texts are not sent as SMS messages. Text messages can be sent in different ...
How to prevent accidental selections with eye gaze in TD Snap
Look away before re-selecting — when enabled, the user is unable to make multiple selections on the same target unless they look away from the last selected region between selections. This setting is helpful for users who accidentally select targets ...
How to add an Undo or Redo button on TD Snap page
This is a button on a page, not adding to the message bar. See how to edit the message bar here. https://support.safecaretechnologies.com/portal/en/kb/articles/how-to-edit-the-message-bar-in-td-snap Select the edit icon. Top right corner. Select a ...
How to edit the message bar in TD Snap
How to Edit the Message Bar in TD Snap Changes to the Message Bar apply to the entire Page Set How to Move and Resize Objects in the Message Bar Select the Edit button. Top right corner Select the object (button or Message Window) in the Message ...
TD Snap Trial
How do I start a 60 day trial of Snap? 1. Visit www.mytobiidynavox.com and create a free account. 2. Select the Store option and select the Get Snap option. 3. Scroll down the page until you see the "request a 60 day speaking trial". 4. This will ...
The Story of Word Lists in TD Snap
The Word Lists have changed in TD Snap with the recent update. Below is a document from Tobii Dynavox the reasons why and the new features of the updated Word lists in TD Snap.
How to Print Pages from TD Snap
TD Snap Saving, Sharing and Syncing overview
https://www.tobiidynavox.com/support-training/videos/snap/snap--core-first---saving-sharing-and-syncing-overview/
TD Snap Frequently Asked Questions
Here you will find answers to some of the most commonly asked questions about Core First. Download current version Core First FAQ's
Using the BJ-805 switch input with TD Snap
BJ-805 works on TD Snap Scanning Mode running the BJ-805 software as Space and Enter and connect the switch to Input 1.
Change user settings and voice
Change to Actions of a button
Link button to existing page
Link button to a new page
Show / Hide Toolbar
Creating Behaviour Supports
Searching for Vocabulary
Change Grid Size
Adding or Hiding a Button
Edit a Button in TD Snap
Snap opens then closes right away after recent update on a Windows computer
Snap opens then closes right away after recent update on a Windows computer. After upgrading to the 1.6 Version of Snap on a Windows computer the Snap App will open then close immediately. There is a dependence that was added and the 2015 C++ ...
How to Resolve Inconsistent Scanning Issues with TD Snap
How to Resolve Inconsistent Scanning Issues with TD Snap This issue occurs when using the Access Method Scanning, Scan Type 1 Switch Auto Scan and Switch Input 1 = Enter and will not happen when space or other Switch Inputs are used. While working in ...
How to Keep a Person In TD Snap on an I-110, Indi, I-12+, or I-15+ device
How to Keep a Person In TD Snap on an I-110, Indi, I-12+, or I-15+ device To eliminate the concern that Tablet Mode is causing any of the issue of seeing the Taskbar at the bottom of the screen: Connect a USB keyboard - if this is an Indi use a Micro ...
How to Resolve Inconsistent Scanning Issues with TD Sanp
How to Resolve Inconsistent Scanning Issues with TD Snap This issue occurs when using the Access Method Scanning, Scan Type 1 Switch Auto Scan and Switch Input 1 = Enter and will not happen when space or other Switch Inputs are used. While working in ...
How do I add more symbols to TD Snap
How do I add more symbols to TD Snap? Make sure your device or computer is connected to the internet. 1. Launch TD Snap. 2. Select Edit (gear icon in the top right corner). 3. Select System. 4. Select Symbol Sets. 5. Under Downloadable Symbols, ...