How to Resolve Inconsistent Scanning Issues with Snap Core First

How to Resolve Inconsistent Scanning Issues with TD Sanp



How to Resolve Inconsistent Scanning Issues with TD Snap


This issue occurs when using the Access Method Scanning, Scan Type 1 Switch Auto Scan and Switch Input 1 = Enter and will not happen when space or other Switch Inputs are used.

While working in Snap + Core First the Auto Scan method stops responding when leaving the TD Snap software or making setting changes to scanning method.

To quickly resolve the issue you can press the pause then un-pause scan button or leave the application and return.

To prevent this from happening Do not use "Enter" as your Access Method Switch Input choose a different input for switch 1.





    • Related Articles

    • How to Resolve Inconsistent Scanning Issues with TD Snap

      How to Resolve Inconsistent Scanning Issues with TD Snap This issue occurs when using the Access Method Scanning, Scan Type 1 Switch Auto Scan and Switch Input 1 = Enter and will not happen when space or other Switch Inputs are used. While working in ...

    • TD Snap will not start after Certificate Migration 1.21

      TD Snap will not start after Certificate Migration 1.21 If after the migration to 1.21 and the TD Snap App starts, but there is a spinning wheel that never stops Do this: If you have access to the Windows operating system. Select the windows settings ...

    • How to perform the TD Snap Windows Certificate Migration

      How to perform the TD Snap Windows Certificate Migration TD Snap Windows Certificate Migration  Due to recent changes to the Tobii Dynavox corporate structure, TD Snap for Windows needs to undergo a special, one-time migration step in order to have ...

    • How to add an Undo or Redo button on TD Snap page

      This is a button on a page, not adding to the message bar. See how to edit the message bar here. https://support.safecaretechnologies.com/portal/en/kb/articles/how-to-edit-the-message-bar-in-td-snap Select the edit icon. Top right corner. Select a ...

    • How to prevent accidental selections with eye gaze in TD Snap

      Look away before re-selecting — when enabled, the user is unable to make multiple selections on the same target unless they look away from the last selected region between selections. This setting is helpful for users who accidentally select targets ...