Why can I receive texts from everyone else except this one?
Why can I receive texts from everyone else except this one?
The reason why you are not able to receive texts from some but can receive from others is likely because the texts are not sent as SMS messages. Text messages can be sent in different forms. The most common are SMS, MMS, RCS, and iMessage. Tobii Dynavox currently only accepts SMS (with the exception of Beam which also accepts MMS).
You can ask the sender to send the message as SMS by asking them to change their settings. The instructions below may help the sender make the change however iPhone and Android screens do tend to change over time so for the most accurate instructions you may need to check their websites.
iPhone
- In Settings, choose Messages.
- Turn on Send as SMS
Android- Make sure you message contains less than 160 characters
- Make sure that the sender is sending to less than ten contacts.
- Some Android apps have a Group messaging setting and will send MMS instead of SMS automatically unless changed in the settings of that app.
- Since there are many messaging apps for Android, there are no set steps to make sure the sender's messaging app is sending the text as SMS.
Related Articles
TD Snap will not start after Certificate Migration 1.21
TD Snap will not start after Certificate Migration 1.21 If after the migration to 1.21 and the TD Snap App starts, but there is a spinning wheel that never stops Do this: If you have access to the Windows operating system. Select the windows settings ...
How to perform the TD Snap Windows Certificate Migration
How to perform the TD Snap Windows Certificate Migration TD Snap Windows Certificate Migration Due to recent changes to the Tobii Dynavox corporate structure, TD Snap for Windows needs to undergo a special, one-time migration step in order to have ...
How to prevent accidental selections with eye gaze in TD Snap
Look away before re-selecting — when enabled, the user is unable to make multiple selections on the same target unless they look away from the last selected region between selections. This setting is helpful for users who accidentally select targets ...
How to prevent accidental selections with eye gaze in TD Snap
Look away before re-selecting — when enabled, the user is unable to make multiple selections on the same target unless they look away from the last selected region between selections. This setting is helpful for users who accidentally select targets ...
How to prevent accidental selections with eye gaze in TD Snap
Look away before re-selecting — when enabled, the user is unable to make multiple selections on the same target unless they look away from the last selected region between selections. This setting is helpful for users who accidentally select targets ...